Policies

Terms & Conditions

Classes

Classes must be paid for in advance.
Please make sure you arrive at least 15 minutes before the class so that your equipment can be set up without disturbing the class.
Make sure your phone is turned off or on airplane mode when attending a class.
There will be no admission if you are running more than 5 minutes late.

Discounts

Concessions are offered to students, the retired and people on benefits. A student card or proof of unemployment/retirement will be required when you attend class. This applies to all our full-price classes.

Liability Waiver

It is of importance for Circle Sounds that you feel comfortable and secure when attending your sessions. When attending Sound Healing/Bath/Meditation, it is not recommended for whom are:

● Ladies in the first trimester of pregnancy

● People with pacemakers or other implants

● People who may suffer from sound-induced epilepsy

● People suffering from serious heart conditions

● People suffering from severe mental health problems

Sound Healing is not a substitute for medical attention, examination, diagnosis, or treatment. You should consult a GP before beginning any activity programme and recognise that it is your responsibility to notify the teacher of any serious physical or mental health illness or injury before each class. Neither the instructor nor the hosting facility is liable for any injury or damage to persons or property resulting from participation in the class. Those under 18 years of age must have a liability waiver form signed by a parent or guardian.

One to one sessions:

Sound healing is not a replacement for allopathic medicine, and therefore, there will be no diagnoses or treatments for any specific illnesses during our sessions. If you have a medical issue, you are advised to seek professional medical help.

You may experience some discomfort after your treatment. This is caused by your body healing itself and adjusting to a new frequency in accordance with entrainment. Sometimes, symptoms may worsen before they improve. For most people, this process generally takes 2-3 days, during which you should drink plenty of water, take it easy, and maintain a compassionate attitude towards yourself. Give your body the chance to heal itself. If you are still feeling discomfort after 5 days, please reach out to your practitioner so that we can have a conversation, work through it, and consider the next steps.

Intellectual Property rights

Our company uses the Squareup software when collecting payments. We reserve the right to change our payment provider if we deem it more suitable to use an alternative.

All information provided on our website reflects our interpretation of issues related to self-care, alongside research from peer-reviewed journals, psychology, and astrological insights. We reference all the information we have utilised from other sources. We reserve the right to suspend, cancel, refuse, or take legal action if we believe there has been a violation of our intellectual property or copyrights.

Privacy & Confidentiality

We take all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online.

All information you share with us is confidential and will never be shared with third parties.

If you currently receive marketing information from us that you wish to cancel, please email us by sending "unsubscribe" as a subject to flow@circlesoundshealing.co.uk or opt for the unsubscribe button within our newsletter email correspondences.

One to one sessions:

We will keep your personal information, including contact details and session notes, in accordance with the GDPR legislation. You will be requested to accept your adherence to these rules. Please note that you can withdraw your acceptance at any time by contacting me via email to flow@circlesoundshealing.co.uk

Everything shared during the sessions is confidential unless I believe there is a risk to you or someone else. In that case, I will seek your permission to disclose information. However, if you refuse and I still consider there to be a genuine risk, I will breach confidentiality, but I will always inform you that I am doing so and to whom. I am also required by law to provide information if needed for legal proceedings. If required, I will discuss the sessions with my mentor to gain another perspective, but all discussions will remain anonymous and you will always be consulted first hand.

Cancellation Policy

Classes and workshops:

For classes and workshops, we can only provide a refund (minus a 10% administration fee) for cancellations made more than 21 days before the start date. If you cancel a class or a workshop with less than 21 days' notice, no refund will be available. You may pass your booking on to a friend at no additional cost. If the event is fully booked and we can offer your place to someone on the waiting list, we will refund the cost minus a 10% admin fee.

If we cancel a class or workshop, you will be offered either a cash refund or the option to transfer to an alternative event. Once you have committed to a class or workshop, we recommend attending the sessions to maximise your experience and benefits.

One-to-one sound healing sessions:

For all one-to-one sessions, we have a strict 24-hour cancellation policy. If cancellations are made with less than 24 hours’ notice or if you fail to attend your appointment, you will be charged the full appointment fee in these circumstances.

Cookies

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