Cancellation Policy
Cancellation Policy - Classes & Workshop
For classes and workshops, we can only provide a refund (minus a 10% administration fee) for cancellations made more than 21 days before the start date. If you cancel a class or a workshop with less than 21 days' notice, no refund will be available. You may pass your booking on to a friend at no additional cost. If the event is fully booked and we can offer your place to someone on the waiting list, we will refund the cost minus a 10% admin fee.
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If we cancel a class or workshop, you will be offered either a cash refund or the option to transfer to an alternative event. Once you have committed to a class or workshop, we recommend attending the sessions to maximise your experience and benefits.
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Cancellation Policy - One to one Sessions
For all one-to-one sessions, we have a strict 24-hour cancellation policy. If cancellations are made with less than 24 hours’ notice or if you fail to attend your appointment, you will be charged the full appointment fee in these circumstances.